PRIVACY POLICY
We at Brow Base London ("we", "us", "our") respect your concerns about privacy and value the relationship we have with you. This Privacy Policy addresses the personal information we collect from or about you when you visit our website, www.browbaselondon.co.uk (the "Site"), and explains how we handle your personal data in accordance with the General Data Protection Regulation (GDPR) and other UK data protection regulations.
Information We Collect
When you visit our Site, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you fill in any forms on the Site, for instance, using the Contact Us form, we collect certain information from you, including your name, email address, and phone number. We refer to this information as “Contact Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.
How Do We Use Your Personal Information?
We use the Contact Information that we collect to respond to any inquiries you make through the Site and provide you with information or advertising relating to our services.
We use the Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Your Rights
If you are a resident of the European Economic Area (EEA), you have certain rights and protections under the law regarding the processing of your personal data.
- Right of Access: You have the right to know what personal data about you we are processing and to request a copy of that personal data.
- Right to Rectification: You have the right to request that we correct or supplement erroneous, incomplete, ambiguous, or outdated personal data concerning you.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as during the period that we are verifying the accuracy of your personal data.
- Right to Be Forgotten: You have the right to request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, or when, among other things, your personal data has been unlawfully processed.
- Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including the right to object to direct marketing, which means you can ask us not to process your data for this purpose.
- Right to Data Portability: You have the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller without hindrance from us.
If you would like to exercise these rights, please contact us through the contact information below.
Data Retention
When you fill out a form on the Site, we will maintain your Contact Information for our records unless and until you ask us to delete this information.
Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at bookings@browbaselondon.co.uk or by mail using the details provided below:
Brow Base London
24 Northfield Ave
London, W13 9RL